What?

We recently fixed an issue with the SCIM API PATCH /Groups endpoint. Previously, users added to multiple groups might not have been correctly registered in all groups.

When?

Duration: 1 week
Aug 28th - Sept 4th

Impact on your account

Customers who accessed the PATCH /Groups endpoint within this timeframe might notice:

• Group member numbers not reflecting correctly on the groups page.
• Users not being assigned to the correct workspace because their group membership isn't being recognized properly.

Actions Required

If you are affected by this, regular incremental provisioning cycles from IdPs will not correct the issue. You need to perform a full re-push to ensure all group memberships are accurate.

• EntraID: Click Restart Provisioning in the Provisioning tab.
• Okta: Perform a Group Push.

FAQs

What is the impact of this bug on my group memberships?

Group memberships might not be accurately reflected, potentially affecting permissions and workspace assignments.

How do I know if my organization was affected?

If you used the PATCH /Groups endpoint between August 28th, ~18:00 UTC and September 4th, ~21:30 UTC, you might be affected. Verify group memberships and, if discrepancies are found, follow the remediation steps provided.

What should I do if I need help?

If you encounter any issues or need assistance, please contact Mural Support.

We apologize for any inconvenience this may have caused and are committed to ensuring the reliability of our services.